nostos watches every customer signal, including purchase patterns, delivery experience, and WhatsApp messages, and automatically intervenes before they disappear. You keep the customers you paid to acquire.
nostos monitors every customer across three dimensions simultaneously. When signals stack up, it acts automatically.
Every customer has a buying rhythm. When they break it (5 days, 10 days, 30 days overdue), nostos knows before you do and starts watching.
A 6-day delay on someone's first order is a churn signal. nostos connects delivery data to customer risk, automatically adjusting the score the moment something goes wrong.
"Bhaiya order kab aayega 😤" is a churn signal. Our AI reads WhatsApp messages, Instagram DMs, and emails in Hinglish, knowing when a customer is frustrated before they leave.
Most D2C brands spend fortunes acquiring users, losing money on Order 1 without ever reaching the break-even repeat threshold.
On Order 1, your gross margin is ₹1,100. After paying ₹800 CAC, you retain +₹300.
Most unhappy customers don't email complaints; they message on WhatsApp. nostos classifies every inbound message as a logistics complaint, product issue, or general venting in Hinglish.
nostos connects to your Shopify store and tracks every customer's purchase rhythm. The moment someone goes quiet past their normal cycle, the health score starts dropping.
A frustrated customer who comments on your post is a churn signal and a PR risk. nostos monitors Instagram comments and DMs for brand mentions and negative signals.
A customer who visited your site 4 times this week and didn't purchase is not churned; they're considering. nostos catches them at the right moment with the right nudge.
Every other retention tool was built for Western e-commerce and adapted for India. nostos was built for Indian D2C from day one.
| What you get | nostos 14-Day Free Trial | WebEngage from ₹25,000/mo | Klaviyo from ₹3,800/mo | Custom Prompts / LLMs from ₹1,600/mo + hours |
|---|---|---|---|---|
Hinglish WhatsApp sentiment Understands "bhaiya order kab aayega 😤" |
✓ | ✗ | ✗ | Manual Copy/Paste |
Three-signal churn scoring Cadence + delivery + sentiment combined |
✓ | Partial | ✗ | ✗ |
Auto recovery messages Personalised from founder, sent automatically |
✓ | ✓ | ✓ | ✗ |
Instagram DM monitoring Reads brand mentions and complaints |
✓ | ✗ | ✗ | ✗ |
Shopify native integration Real-time order webhooks, no export needed |
✓ | ✓ | ✓ | ✗ |
Revenue recovered tracking See exactly what nostos earned you |
✓ | Partial | ✗ | ✗ |
Setup time From signup to first churn alert |
10 min | 3 months | 2 months | Daily manual work |
Starting price Per month |
Free Trial | ₹25,000+ | ₹3,800+ | ₹1,600 + Your time |
If nostos recovers 2 customers a month, it's already profitable. Everything after that is pure upside.
Connect your Shopify store in 10 minutes. Your first at-risk customer list is waiting.
No credit card. No 3-month implementation. Just results.